Heather has over 25 years in customer service, with 12 years working in the industrial sector. Heather’s approach to work instantly stood out to us; her philosophy is, “Do it right the first time every time,” and we share those same values. She’s also passionate about “old things” and eager to learn more about the refractory industry’s ancient origins. Heather will be working directly with our customers with sales support, and will also handle office administration functions. Heather’s enthusiasm is contagious; here’s what she had to say about working with us…” I’m looking forward to building relationships with our customers and clients as we start the new year. I’m excited to be part of a team that loves their jobs, works together seamlessly and strives for perfection every day!
Heather is an avid fan of music with an extensive collection of digital music and vinyl records; more than anything, she’s a fan of Americana, classic country, punk, soul, blues, and funk. Before COVID-19, she made sure to support her favorite musicians whenever she could by attending live shows and considers the music festival South by Southwest (SXSW) an annual holiday. Heather also enjoys dancing, which is her favorite way to exercise. Her favorite dances are the classic two-step, swing dancing, and doing The Stroll with her girlfriends. Some of her other favorite things include spending time with her granddaughter, wearing vintage western wear, traveling, and art in any form.
We’re excited to have Heather join our team! Contact us today to learn more about TFL and how we can improve your next refractory project!
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